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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Sorry its a printer question ... MG3550..1 year old ..have

Customer Question

sorry its a printer question ...
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MG3550..1 year old ..have moved from UK to spain and can not connect the printer via wifi to computer
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: resetting ..we deleted the printer and then went to add it again and now we can't find it
JA: Anything else you want the camera expert to know before I connect you?
Customer: connect me to who ??
Submitted: 20 days ago.
Category: Camera and Video
Expert:  Richard replied 20 days ago.

Hi there and welcome

First, is the printer connected to the new wifi network?

Please let me know

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