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Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1456
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have a Nikon Coolpix l840 I took a picture 2 hours ago

Customer Question

I have a Nikon Coolpix l840 I took a picture 2 hours ago came back to download and the camera won't turn on. I changed batteries.....no go. I removed memory card...no go. I am baffled!
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Dan replied 2 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. How old is the camera?

Customer: replied 2 months ago.
1 year old
Expert:  Dan replied 2 months ago.

Do you have it connected to the computer while trying to turn it on?

Customer: replied 2 months ago.
The receipt I have has a purchase date of 10/16/15
Expert:  Dan replied 2 months ago.

I have found others that have had the same problem with this camera. You may want to try warranty service by going to this LINK. In the mean time, you can transfer the photos by removing the memory card from the camera and inserting it directly into the camera.

Customer: replied 2 months ago.
I have tried to turn it on connected and not connected...................no go
Expert:  Dan replied 2 months ago.

Okay, just wanted to make sure.

Expert:  Dan replied 2 months ago.

Are you able to transfer the photos from the memory card by inserting it into your computer?

Expert:  Dan replied 2 months ago.

Please let me know if I can be of further assistance.

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