How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Paper Jams will not load paper, Canon MP480, Nothing of

Customer Question

Paper Jams will not load paper
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Canon MP480
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing of note. Tried nothing so far
JA: Anything else you want the camera expert to know before I connect you?
Customer: Printer is about 8 years old
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 6 months ago.

Do you hear it moving and trying to pick up the paper?

Or is it unresponsive?

Expert:  Nathan replied 6 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan