How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 31185
Experience:  Extensive knowledge in a very wide range of subjects
32989067
Type Your Camera and Video Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a Cannon EO5 Rebel camera that will not format my

Customer Question

I have a Cannon EO5 Rebel camera that will not format my SanDisk Sim card. i bought a new card thinking that the old card was defective but even the new 32GB card will not work. I have put the card in and taking it out 6 times and still nothing. '
I need your help.
Steve
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there Steve welcome

Whats the error you get when you try to format it

Customer: replied 2 months ago.
Cannot format, change card.
Expert:  Richard replied 2 months ago.

Thanks

Did you ensure you moved the lock handle on the card to unlock?

Can you double check this please?

Customer: replied 2 months ago.
I double checked the lock handle and it is not locked.
Expert:  Richard replied 2 months ago.

Ok, I want you please to reset the camera.

To do this

  1. Press MENU.
  2. Select the [Tools #3] tab.
  3. Select [Clear Settings].
  4. Select [Clear All Camera Settings].
  5. Select [Ok] to confirm.

Then tell me if the card can be formatted?

Please let me know.

Related Camera and Video Questions