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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15775
Experience:  Over 16 years of experience installing and repairing electronics.
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Trying to edit pictures in ViewNX2, taken with a P520.

Customer Question

Trying to edit pictures in ViewNX2, taken with a P520. Images show in the slideshow across the bottom of the screen, but when selected, show in the main edit screen for a second, then turn solid white.
JA: What's the make/model of your device? How old is it?
Customer: Coolpix P520, maybe 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For a few months, don't really know where to start troubleshooting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

What operating system does your computer use?

What version of ViewNX2 are you using?

Try downloading the latest version Ver. 2.10.3 from the Nikon website and let me know if it works ok:

http://downloadcenter.nikonimglib.com/en/products/166/ViewNX_2.html

Customer: replied 2 months ago.
Pete,Thanks for the attempt. I downloaded the upgrade and there is no change; the problem persists.Bill
Expert:  Pete replied 2 months ago.

Have you tried using any other editing software?

Would you like remote assistance with this?

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