How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

My wb light in blinking and won't let me do anything, Rebel

Customer Question

My wb light in blinking and won't let me do anything
JA: What's the make/model of your camera? How old is it?
Customer: Rebel XS 7 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Sorry my students were using it and I didn't ask. I took the battery out and replaced it with a fresh one
JA: Anything else you want the camera expert to know before I connect you?
Customer: Nope
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

You may need to do a factory reset on it, to restore it to whatever condition you want it to be in, as opposed to whatever condition the students' button-pushing has put it in.

Note: a factory settings reset will erase all our own custom settings, esp. any White Balance settings you may have stored on the camera.

Do you need instructions on how to do this, the factory settings reset?

Related Camera and Video Questions