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When it doesn't print independently by itself, what error message or indication does it produce? something about wrong paper size perhaps, or photocopying an original that is not the same size as the blank paper stock loaded in the machine's tray? or is it some other circumstance of printing by itself? please specify.
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OK. Thanks for the info and the response.
What size of paper is loaded, please? and what size original document are you trying to copy (or otherwise print-by-itself as it were) ?
8 x 10 is not the same size as 'plain' or 'letter' paper, which is 8 1/2 by 11 inches in dimensions.
I don't know which settings you have, but the settings have to match the paper stock size.