Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Where are you located, please?
And, do you have the sales slip for the purchase of the camera, also?
(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)
Try visiting this site, and clicking on the tile that says
Submit Repair Request
or you could visit this site
and use the
Find a Service Center
link - though I have not had good experiences with that function on Panasonic's site. When I use it, what I get is
PANASONIC FACTORY SERVICE CENTER4900 GEORGE MCVAY DR,
I hope that this answers your question. If so, please rate my answer. If not, please let me know what other information you need. Thanks!