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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I keep getting write protect coming up on the screen when I

Customer Question

I keep getting write protect coming up on the screen when I try to take a photo
JA: What's the make/model of your camera? How old is it?
Customer: Olympus tough (waterproof, shock proof) it would be 6 or 7 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: last time I used it was under water shark cage diving (just under the surface) I'm trying to go through the menu to reset but it won't let me
JA: Anything else you want the camera expert to know before I connect you?
Customer: there was a small drop of water in the charge port when I opened it
Submitted: 8 months ago.
Category: Camera and Video
Expert:  GeekGal replied 8 months ago.

Hi there. My name is*****'m sorry that you're having this problem. I will do my best to help. Can you tell me the exact model number of your camera please? Also.if your camera uses an sd card, it is likely that the card is locked. Please remove the card and look for a small switch that you can slide to turn the write protection off. If you have a different sd card that you can try, please insert that card and let me know the results.