Hello and thank you for your question. I look forward to assisting you today. Check around the lens barrel to see if it looks evenly seated inside the camera body and let me know please.
Okay thank you. Power on the camera and as the lens tries to extend, gently grab the edge of the lens at equal distances with your fingers and pull it out. That may help to realign the barrel.
Were you able to try my suggestion?
Well it happens unfortunately. Don't forget to remove your SD card before you trash the camera. It was nice working with you!