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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My Nikon Coolpix L810 camera was working well and then all

Customer Question

My Nikon Coolpix L810 camera was working well and then all of sudden it stop the lens will not close. I have changed the batteries thought maybe that was the problem,
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It's 3 yeras old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Well nothing I was taking a picture and zooming in and it just went off and the lens did not close.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No thank you.
Submitted: 1 month ago.
Category: Camera and Video
Customer: replied 1 month ago.
Please let me knwo what the problem can be. I was not aware that the $5.00 was going to put me on trial basis. You need to let me know before I entered my credit card # in your system.
Expert:  Dan replied 1 month ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Has the camera sustained any damage that you are aware of?

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