I'm sorry about the issue. Is there any error or message?
Is it the model MP560?
Was it working fine previously? Or is this a new printer or new computer or new internet modem/router device?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Also, what's the model of your internet modem / router device?
- On the printer, when you go to menu / option Settings -> Device Settings -> Wireless LAN setup -> (Yes if prompted) -> (Change wireless / wired if shown) -> Easy settings, then select your wi-fi / wireless access point / network name, and continue, then what happens? Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,