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Richard, Technician
Category: Camera and Video
Satisfied Customers: 31191
Experience:  Extensive knowledge in a very wide range of subjects
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I have a PowerShot SX110 SI which I love. all of the sudden

Customer Question

I have a PowerShot SX110 SI which I love. all of the sudden I can't put the SD card in the slot, it doesnt' click in its place like usual and spring right back up. as a result, the camera doesnt not recognize the card. Please is tere a fix for this.
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you use a match please and use this to push it in as far as you can.

Can you then get it to click in using this?

Customer: replied 2 months ago.
A match in the sd slot, with out the card? Don't really understand.
Expert:  Richard replied 2 months ago.

put the sd card in and then push it down with a match as it will get it down further then you can with your hand

Customer: replied 2 months ago.
I tried with a wooden match stick first and i could feel the 'spring' mechanism push down, but it pops back up. So i tried it with a paper flat match like you said and it just jams.
Expert:  Richard replied 2 months ago.

ok, can you put a vacuum cleaner over it to remove anything damaged inside then try again please

Customer: replied 2 months ago.
ok vaccumed, and tried again still springing right back up.
Expert:  Richard replied 2 months ago.


It is the locking mechanism that has faulted, it will have broken off inside or cracked

I am really sorry about this and you are going to have to return the camera to have the body replaced (as it is a part of the body. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

Customer: replied 2 months ago.
Expert:  Richard replied 2 months ago.

if you need anything else please let me know

And please remember the service rating at the top of the page (the stars) then submit

Thank you

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