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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have an IXUS 160. I can't download pictures to a computer.

Customer Question

I have an IXUS 160. I can't download pictures to a computer. Never received a connecting
cable or instructions for downloading.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 5 months ago.

Hi,

I'm sorry about the issue. What happens when you turn on the camera and connect it to the computer? Does it show anything on the camera's screen and/or on the computer's screen?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 5 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,