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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have an IXUS 160. I can't download pictures to a computer.

Customer Question

I have an IXUS 160. I can't download pictures to a computer. Never received a connecting
cable or instructions for downloading.
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 month ago.


I'm sorry about the issue. What happens when you turn on the camera and connect it to the computer? Does it show anything on the camera's screen and/or on the computer's screen?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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