How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9294
Experience:  8+ years of professional experience
Type Your Camera and Video Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a LUMIX DMC-Zs40 camera I bought march 22 2016 and i

Customer Question

I have a LUMIX DMC-Zs40 camera I bought march 22 2016 and i have done something to it so when I push the off/on button the telephoto chamber will not come out and thus the camera doesn't work. I would like to send it back to the original factory for repair but don't know how to do it -- can you give me an address to send it to?
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The Panasonic repair facility is in Texas, last I heard.

To order a warranty-covered repair, call

1-800-211-PANA (7262).

Or go to

The factory repair center is at


MCALLEN, TX###-##-####/p>

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.


Related Camera and Video Questions