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Steve G.
Steve G., Engineer
Category: Camera and Video
Satisfied Customers: 17978
Experience:  30 years of photography experience and 10 years of camera repair. Own a D300S, D40 and P7000.
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We have a Canon Rebel, have used it several years. Now the

Customer Question

We have a Canon Rebel, have used it several years. Now the main lens won't shoot half the time. One time it will, next time it won't without removing battery or lens, turning on and off, suddenly it starts shooting again. It seems to be a problem with the lens because we also have a separate zoom lens and that works fine. So what's the answer?
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Steve G. replied 9 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Nikon guy here but I should be able to help. SO...the zoom lens works with no problems? Take off the main lens and look at the part that mates to the camera body. You will see small copper contacts. Get a cotton cloth and some rubbing alcohol or Windex and thoroughly clean those contacts. Do the same on the camera body (it can't hurt to do this even though the other lens works fine). Then put the main lens back on and give it a try.

Let me know what happens.

I'll be here.