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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to download my photos from the camera(calnon SD

Customer Question

I am trying to download my photos from the camera(calnon SD 1000 Digital ELPH) what is wrong?
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Was it working fine previously?

Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 3 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 2 months ago.
I do not need anything from just answer. I didn't get any thing from you regarding the problem. If you didn't solve my problem return my money
Expert:  Viet - Camera Tech replied 2 months ago.

I'm sorry. Two days ago, you came here and asked me for help. Did you see my response two days ago? I was waiting for your response, so I could help you quickly. Did you have any trouble replying back to me at his web page previously?

- Canon does not / cannot help with computer issue, so they won't help you transferring photos from the camera to the computer. I'm an independent computer tech; I can help you transferring your photos from the camera to the computer. Please let me know if you'd like to continue; we guarantee our service.

Please reply at the box below. Thank you,

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