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Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 36073
Experience:  Fix camera and video issues.
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I have a PowerShot SD 450 camera. I want to transfer the

Customer Question

I have a PowerShot SD 450 camera. I want to transfer the pics from the disk to my HP laptop. I have not used this camera for several years-----using phone and IPAD....and now want to transfer them to my HP and IPAD. The instruction manual talks about a Canon disk....I don't have one....probably lost.
1. Do I need one? If so, how do I get it?
2. What do I do then?
Keep in mind I'm 75 and still have my grandkids set my TV
Thank you
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Rusty replied 5 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 5 months ago.

Sorry to hear you're having trouble. What version of Windows are you running on your computer?

Customer: replied 5 months ago.
Not home now....will get info later tonight
Expert:  Rusty replied 5 months ago.

No problem.

Customer: replied 5 months ago.
I have HP x360 Touchsmart 8.1
Expert:  Rusty replied 5 months ago.

Which version of Windows is on your computer?

Customer: replied 5 months ago.
8.1
Expert:  Viet - Camera Tech replied 5 months ago.

Hi,

I'm sorry about the issue. With the camera powered on, what happens when you connect it to the computer?

- Can you open windows explorer (open a folder, or press at the same time the two keys Windows and E on the keyboard, then click on This PC (or Computer) on the left, then do you see the camera device there)?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below to continue. Thank you,

Customer: replied 5 months ago.
Will be home Monday.
Expert:  Viet - Camera Tech replied 5 months ago.

OK. Please reply back on Monday to continue. Note: Our system will send automatic email reminders everyday; you can ignore it until you are available to continue. Thank you,

Customer: replied 5 months ago.
I need to a cable to connect the camera to the laptop or iPad. What kind I buy? I told u I was not very bright when it came to this stuff.
Expert:  Viet - Camera Tech replied 5 months ago.

That's okay. No, you cannot transfer directly photos from camera to iPad, but you can connect the camera to the laptop with the camera's USB cable. Then you can connect the iPad to the computer and sync / transfer photos from computer to iPad. Thank you,

Expert:  Viet - Camera Tech replied 5 months ago.

Also, there is no more Canon camera disk, but here is the solution:

- On your HP Windows 8.1 laptop, you can click on the website below:

http://gdlp01.c-wss.com/gds/4/0200004564/01/cdw-inst-8-10-4a-24-r2-u01-9l.zip

, then once the download is done, open the download file cdw-inst-8-10-4a-24-r2-u01-9l.zip, then open the item CW8104aW_Installer... and install it

, once installation is done, you can turn on the camera and connect the camera to the laptop, then open the program CameraWindow DC on the laptop, then you can import / transfer pictures:

- If needed, another program to use for importing pictures is ImageBrowser EX at the website below:

http://gdlp01.c-wss.com/gds/9/0200003909/01/IBXW_INST_1_4_0_5_U01_9L.zip

; (the download file is IBXW_INST_1_4_0_5_U01_9L.zip)

- If needed, another program to use is ZoomBrowser EX:

http://tinyurl.com/42cpevy

; (the download file is ZB660INST_E)

- Reference:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-point-and-shoot/powershot-sd-elph-series/powershot-sd450?tab=drivers

Please get back to me whenever you are available to continue. Thank you,