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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have pictures on my camera (Fujifilm finepix s 700) that I

Customer Question

I have pictures on my camera (Fujifilm finepix s 700) that I can see on the camera, but when I try to download to my pc, it says no pictures found. I have used this camera for years and never had this problem. The only thing that is different is I recently took out the picture card and used it briefly in another camera, then replaced it into the finepix. I don't want to lose these pictures as they are from Hawaii. Are the pictures on my cameras internal storage? How do I find that out? If they are, how do I download them? I am using the USB cord that came with the camera. If I have to reprogram the picture card (which I didn't) won't I lose my pictures? Can I move them to the camera's internal storage before I reprogram it? Someone said I may have had the camera in 'clipboard mode' when I took the pictures. I don't even know what that means. Help.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 5 months ago.

Hi,

I'm sorry about the issue. So you are seeing the pictures on the camera, but it does not let you import to the computer.

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 5 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,