How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I took my old rebel xsi egos camera apart to clean the

Customer Question

I took my old rebel xsi egos camera apart to clean the shutter button, but when I put it all back together I don't get any power. I re connected every thing my one question is the red and yellow wires. I didn't see how those came out, so iam assuming yellow to yellow plu and red to red plug, but when I try to plug them in I shocked myself.
Submitted: 8 months ago.
Category: Camera and Video
Customer: replied 8 months ago.
How do I put it back together so it works
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me what red and yellow wires you are asking about.

(- If the battery was in the battery compartment when you tried to re-connect the power wires, you made a mistake, but it would explain why you got a shock when doing so.)

Customer: replied 8 months ago.
No battery in. When the camera is completely apart in the front there are wires red and yellow. See the photo attached.
Expert:  Russell H. replied 8 months ago.

That image helps clarify what is going on and what you are talking about. Thanks for posting it.

Of course those red and yellow plugs are color-coded, quite obviously, so they should go into corresponding plugs of corresponding shape and color.

But how did you get a shock from such completely covered and insulated wires? Unless the flash was charged (which sometimes involves high voltage.)

An Important Caution: Don't grasp wires with both hands at any time! a shock is deadly if it goes through both hands and your body in the process - it can stop the heart muscle that way. Shock one hand only and you're just bothered by it but fine.