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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to upload the images from my 7D to my computer

Customer Question

i am trying to upload the images from my 7D to my computer and the computer is not acknowledging the camera.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: canon 7D eos, probably 7 years
JA: What troubleshooting have you tried?
Customer: different cords/card read combinations
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i don't think so
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Dan replied 2 months ago.

Hello and thank you for your question. I look forward to assisting you today. What version of Windows are you using, and have you had any problems before?

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