Hi Joan,My name is***** will try my best to help you with your question.
Does the lens appear to be stuck, and it will not extend or allow the camera to turn on?
If so, there may be some sand or grit stuck in the lens mechanism.
You can try a few gentle taps to help dislodge any particles that may be stuck in the lens mechanism.
If that doesn't work, then the camera will need to be cleansed professionally by a camera repair tech.
--------------------Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need further assistance.Pete.--------------------
Hi Joan,Please reply back on your original question page - do not start duplicate new question pages.Thanks!Pete....
Hi Joan, can you post your question here please?
You can send the camera to Nikon for a free estimate for repair. You can arrange the return at:
I estimate a repair is likely to cost between $75-100.
A local camera repair tech may be able to fix it for around $50 if you can find one in your area.
I'm not sure what price you chose to pay when you asked your question, however a portion is paid to me and the remainder is kept by the website.
Hi,I notice your rating for my service has not gone through...Do you need any further assistance?