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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15431
Experience:  Over 16 years of experience installing and repairing electronics.
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I just purchased a new 12-60 ED/SWD lense and I the camera

Customer Question

I just purchased a new 12-60 ED/SWD lense and I the camera (E-300) won't operate when this lense is mounted to the camera.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It's at least 8 years old. It's an E-300 E-Volt
JA: What troubleshooting have you tried?
Customer: Tried removing battery, remounting my other lense and then mounting the new lense, I read the troubleshooting portion of the camera manual and didn't see anything that applied.
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: When I mount the lense to the camera and turn the camera on, the blue light turns on and stays on but the camera does not respond in any other way.
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Pete replied 1 month ago.

My name is***** will try my best to help you with your question.

Does the camera operate ok when other lenses are attached?

If so, the problem is with the new lens - test it on a different camera body, and if it doesnt work there either then it should be returned.

Let me know how you get on...

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