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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9507
Experience:  8+ years of professional experience
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I have a coolpix l830 that wont turn on. The on button glows

Customer Question

I have a coolpix l830 that wont turn on. The on button glows green but nothing else happens. I changed the batteries and downloaded the driver to the data card to no avail. Any ideas?
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Try removing the card. If it has a raised flash, lower the flash. Then plug the camera in to the charger (if it has a sort of charger, or AC Adapter, that plugs into the camera itself), and try turning it On. What result does that produce?

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

Note that replacement batteries need to be charged up for 6+ hours before their first use, owing to having been on a shelf for a considerable time.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

Customer: replied 3 months ago.
well, the camera is about 2 years old, it has had average use I noticed that the green on/off light glows solid at first and then starts flashing and then shuts off. Does that mean anything? Thanks it didn't come with a charger. I cleaned the batteries and contacts to no avail, Thanks
Expert:  Russell H. replied 3 months ago.

Do you have any kind of charger for it, or do you use one-use batteries (non-rechargeable) in it?

Customer: replied 3 months ago.
I use disposable batteries and have tried known good ones
Expert:  Russell H. replied 3 months ago.

Then try cleaning (and while doing that, inspecting, too...) the terminals in the battery compartment, after removing the batteries:

First, by rubbing off with a fresh pencil eraser,

then by wiping the terminals off with cotton swabs moistened in rubbing alcohol,

then letting them dry off for 5+ minutes with the battery compartment door open,

then try turning the camera On again.