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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16897
Experience:  Over 16 years of experience installing and repairing electronics.
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I bought the 55-250 lens with stabilizer and I can't see

Customer Question

I bought the 55-250 lens with stabilizer and I can't see anything through the lens. If a put afish eye lens on it works. what if I hadn't bought the fish eye?? Leah
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Pete replied 9 months ago.

Hi Leah,

What is the make and full model number of the lens?

Customer: replied 9 months ago.
efs 55-250mm f/4 5.6 stm
Expert:  Pete replied 9 months ago.

Is this a Canon lens?

Customer: replied 9 months ago.
I just got yhis lens today and if it is not going to work i already have to pay to send it back
Customer: replied 9 months ago.
it is a canon lens
Expert:  Pete replied 9 months ago.

Ok, if it is new and not working correctly, then your best option would be to return it.

Customer: replied 9 months ago.
thats the 26$ answer????
Expert:  Pete replied 9 months ago.

I am sorry that there is NO DIY repair for this, and the answer given was sound and cost effective as well as time saving.
I am being as professional as possible, and your best option is to return the lens rather than attempt a repair yourself which would invalidate the warranty.