How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a nikon p900 camera. I disconnected the serial cable

Customer Question

I have a nikon p900 camera. I disconnected the serial cable while data was being transferred into my computer and the icon light was flashing. Just read not to do that - too late. The camera won't turn on now. What do I do?? Help!
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Russell A. replied 3 months ago.

Hi,

There are a few things to try, but, generally, restoring operation after an error of this type requires a reprogramming by a Nikon service.

First,

Try a hard reset:

Remove the battery, memory card (if installed) and disconnect any usb cables. Switch the camera on . Allow the camera to sit idle for 30 minutes. Switch the camera off. Reinstall the battery without the memory card and try to power on. If there is no response, plug in the USB cable and connect the camera to the computer and note any activity.

Please let me know the result.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If the "do it yourself" approach doesn't work out for you and you need conventional repair, please let me know.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Related Camera and Video Questions