Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do what I can to provide the right answer to your question.
How old is the Handycam in question? measured from its original date of purchase?
What sort of onset for the problem was there, or did it happen quite suddenly?
OK... thanks for the ready response.
Is the LCD screen blank and dark, or white and otherwise blank? or some other form of 'not working', please?
OK. That's more hopeful than I thought at first.
But, is it the case, that the touch-screen functions are all 'dead' or unresponsive?
That may eventually require repair-servicing.
But one thing can be tried:
Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.
Meanwhile - what is your region? by zip code. I can look up repair-servicing facilities authorized to service your HandyCam, meanwhile.
OK, will do. Let me know tomorrow what the result of the advice I gave is. Thanks.
Having looked it up, it turns out that the nearest Sony facility for repair is not too far from you (compared to how it might be):
Eastern Service FacilityTeaneckSony Service CenterSony Electronics Inc.123 W. Tryon AvenueTeaneck, New Jersey 07666Voice:(###) ###-####br />FAX:(###) ###-####br />E-mail: *****@******.***
To find out service procedures and repair rates, click this link:
To request depot (or field) service, click on this link:
and other info, if and when the time comes.
OK, and let me know tomorrow how my advice went.
You're welcome. Over and out for now.
Good morning. Let me know whenever you are finished with the advised procedure. Thanks.