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Rusty, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5822
Experience:  Over 20 years electronics experience. Let my expertise help solve your problems.
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6D body repair. I inserted a Canon EF-S lens not realizing

Customer Question

For Canon 6D body repair.
I inserted a Canon EF-S lens not realizing that it is not useable in the 6D, thus damaging the
ground glass screen(one of the external holding part was broken. The external ground glass will not stay in place. not sure if damage occurred to its seating frame.
Submitted: 7 months ago.
Category: Camera and Video
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
what is taking so long?
Customer: replied 7 months ago.
Cancel the phone idea.
I want my internet answer now or I will contact my bank and cancel this nonsense!
Expert:  Rusty replied 7 months ago.

Hello, my name is Rusty. The only way to get that part fixed is to contact Canon directly. Sorry this took so long for your answer, it simply cannot be fixed at home. Call 1-***-***-****. Monday-Friday: 8:00 am to 12:00 am ET, Saturday: 10:00 am to 8:00 pm ET.

Customer: replied 7 months ago.
Response to brief and simplistic.
I would like a refund.
I will notify PayPal/Bank
Expert:  Rusty replied 7 months ago.

Don't rate, and you won't be charged.