How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have had the cmara for acouple of years but now when i try

Customer Question

i have had the cmara for acouple of years but now when i try to take a picture the message 'turn camara off and on' flashes up .All the function buttons are working ok
JA: Just to clarify, what's the exact make and model of your machine?
Customer: finepix s2900 series
JA: What troubleshooting have you tried?
Customer: changed card changed batteries no change
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Roger replied 3 months ago.

Hi there. My name is ***** ***** it would be my pleasure to help with your issue.

When you power on your camera it goes through a start up process where the lens goes through it's full range of motion. If it meets the slightest resistance during this process it will normally either go into an error state, or shut down. Here's what to try.

Expert:  Roger replied 3 months ago.

1. Power down the camera, remove the batteries, memory card, and any other accessories that may be removable and let it sit for a few minutes. Then re-install new or verified fully charged batteries only and try powering it on. If you get the same error continue on.

2. Look down the barrel of the lens. What you are looking for is the tiny gap where the lens and the camera body meet. If the gap is larger in one area than another, then press gently where the gap is the largest and listen for a click. 3. Using canned air, blow out the area where the lens and the camera body meet. Use short bursts of air and do this with the lens facing downwards. It only takes one grain of sand to cause this error. 4. If nothing seems to be working, and only if the camera is out of warranty should you try this last method. I know it sounds low tech, but it actually works more often than anything else. Power on the camera and as it's powering on, strike the bottom of the camera on a hard surface (desk, palm of hand, carpet). You may have to do this several times at different angles, each time power cycling the camera.

Related Camera and Video Questions