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Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1375
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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We very recently bought an Olympus TG-4, which we then took

Customer Question

We very recently bought an Olympus TG-4, which we then took to Hawaii. A few days ago, after snorkeling for half an hour, it gave warning messages that one of the doors had a water leak issue. The problem wasn't immediately obvious, and before it was figured out and I made it out of the deep water, the connector cover opened and salt water got into the camera. There was evidence of moisture both on the outer lens element and the LC panel. But we rinsed the camera with fresh water, and then we dried the camera in the sunlight and that evidence is gone. But salt water is not good for electronics, and even with an alternate charged battery, it now doesn’t work. Are there any recommendations or help you can provide ?
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Dan replied 2 months ago.

Hello and thank you for your question. I look forward to assisting you today. First make sure you remove all power immediately. About the only option now, is to put it in a zip lock bag and cover it with white rice. The rice will pull any moisture out of the camera that is left. This will take several days so be patient.

Customer: replied 2 months ago.
That is a low odds answer (no surprise), but I did see it work once with a cell phone that had been submersed in fresh water. Will need to get some rice....
Expert:  Dan replied 2 months ago.

If you have more questions, please let me know. There are not many options for electronic devices that have been exposed to water, and especially salt water. That will eventually corrode the circuit boards provided it hasn't already started.