Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your camera.
To help you with this issue, may I ask:
1) The AGE of the camera?
2) Was it purchased as new or used?
3) Did you receive a manual in the package and have it close by?
OK - would it be helpful if I could send you a link to the electronic (PDF) version of the manual for this camera - which includes the steps to set the language and other features of the unit?
Unfortunately, I'm not near a working phone to be able to make or take a call right now. But if your request for a phone call goes through, another expert in this category may pick it up at any time.
If we can continue here in this format, I believe I can get you going on the use of the camera - assuming that it was working when you originally received it.
I would like to send you some helpful information, but you said "no".
So I will opt out of your question in the hope that another expert here can help you.