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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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ViviCam 7028 Not able to setup Set camera for English How do

Customer Question

ViviCam 7028
Not able to setup
Set camera for English
How do I then advance to the next setup
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your camera.

To help you with this issue, may I ask:

1) The AGE of the camera?

2) Was it purchased as new or used?

3) Did you receive a manual in the package and have it close by?


Customer: replied 2 months ago.
Camera has never functioned
given as gift (new)
did not receive a manal
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Greg A. replied 2 months ago.

OK - would it be helpful if I could send you a link to the electronic (PDF) version of the manual for this camera - which includes the steps to set the language and other features of the unit?


Customer: replied 2 months ago.
No. I would like a phone conversation.
call me **********
Expert:  Greg A. replied 2 months ago.

Hi again,

Unfortunately, I'm not near a working phone to be able to make or take a call right now. But if your request for a phone call goes through, another expert in this category may pick it up at any time.

If we can continue here in this format, I believe I can get you going on the use of the camera - assuming that it was working when you originally received it.

Customer: replied 2 months ago.
I will be asking for a refund.
Thank you
I have not received any helpful information.
Expert:  Greg A. replied 2 months ago.

I would like to send you some helpful information, but you said "no".

So I will opt out of your question in the hope that another expert here can help you.

Take Care

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