How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick Your Own Question

Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1689
Experience:  25+ years experience as a camera and video technician.
47133069
Type Your Camera and Video Question Here...
Rick is online now
A new question is answered every 9 seconds

I bought an EOS 60D new in 2011. The images it takes are

Customer Question

I bought an EOS 60D new in 2011. The images it takes are lackluster and usually slightly off color. I took a long Motorcoach trip around the country immediately after purchase, and wanted to put up a blog so our friends could follow our trip. 90% of the images I wanted to post had to be significantly refined (color shifted/enhanced) in Photoshop before posting because the images were so blah. I used the .jpg files rather than raw files because after the first week or so, my internal and external drives got too full with raw files to continue.
The camera still takes crappy pictures, such that now I use my Samsung phone camera rather than the Canon. The Samsung takes much better quality images than my 60D. I have 6-8 top of the line Canon EF lenses from the 90s when I was doing pro work with 2 EOS-1 bodies. I really want to get back to using the 60D and lenses, but don't want to have to use Photoshop or Lightroom to correct all my images.
Are there any sort of firmware updates that can be applied to the 60D that may correct the image problems I continue having? If so, how do I go about getting them installed?
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Rick replied 4 months ago.

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

If you have tried adjusting the white balance for better image color and your images are still off color then the image sensor may need to be re-calibrated. This can only be done at a factory authorized facility. here is a link to the Canon service site where you can arrange to have the camera serviced and get the problems corrected.

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

Expert:  Rick replied 3 months ago.

Just a note to see if I can be of any further assistance?

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

Related Camera and Video Questions