How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1700
Experience:  25+ years experience as a camera and video technician.
47133069
Type Your Camera and Video Question Here...
Rick is online now
A new question is answered every 9 seconds

I have a pcg11a11l. I am having problems getting the charger

Customer Question

I have a pcg11a11l. I am having problems getting the charger to work properly. any help?
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Rick replied 7 months ago.

Hi. My name is*****'m a technician with almost 30 years in the business and I'll be glad to help you with your question today.

The problem with these chargers is usually in the end that plugs into the device. The wires at the base of the insulated tip will bend and break. They can make contact sometimes and provide power but will usually require replacing the charger. Here is a link to the Sony website with the authorized parts distributors. You should be able to find a replacement charger there.

https://esupport.sony.com/US/p/model-accessories.pl

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Expert:  Rick replied 7 months ago.

Just a note to see if I can be of any further assistance?

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick