Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.
The lens assemblies on these cameras are actually quite complicated with several possibilities that can produce the malfunction you describe. The most common is a damaged flexible ribbon cable that is designed to "bend" as the lens extends. Unfortunately, they will only bend so many times before they crack and produce an error. The only real cure is to replace the lens assembly which will require attention by a qualified technician. You may want to check locally for a camera repair shop in your area, or, if you need assistance finding a shop, please letme know and I'll locate one for you.
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Just a note to see if I can be of any further assistance?