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Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35220
Experience:  Fix camera and video issues.
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I have a Coolpix L120 -new card in says format yes - what to

Customer Question

I have a Coolpix L120 -new card in says format yes - what to I push to accept YES?
JA: How long has this been going on?
Customer: Today
JA: What troubleshooting have you tried?
Customer: Sorry - I am 76 and do not know trouble shooting - I have other disks and this new one 16 meg?
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I need more money and need to be younger!!!
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Yes, it's a new card, so please push YES to accept the Format option. Then you can use the card.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Camera Tech replied 4 months ago.

Do you still need help with this issue or with anything else?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Customer: replied 4 months ago.
I do not know what to push to accept YES ??
Expert:  Viet - Camera Tech replied 4 months ago.

Do you see an OK button? Please give me a couple of minutes to check. Please stay with me on this web page. Thank you,

Expert:  Viet - Camera Tech replied 4 months ago.

Press OK button to select YES, or press RIGHT arrow button to select YES.

- If needed, press the UP / DOWN arrow buttons to highlight option YES, then press OK button.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Customer: replied 4 months ago.
I see OK however when pushed it shuts camera off?? Tried that and it still says you may turn off camera?
Expert:  Viet - Camera Tech replied 4 months ago.

Press Power button to turn off camera

, then wait a few seconds, then press Power button again to turn on camera

, then what does it show?

Please let me know. Thank you,

Customer: replied 4 months ago.
Still says "card is not formatted do you wish push yes - I have pushed everything?? no results - can it be formatted by installing in my computer?
Expert:  Viet - Camera Tech replied 4 months ago.

So with the new card inserted to the camera, when you turn on the camera, the screen says:

  • Card is not formatted.
  • Format card?
  • Yes
  • No

If yes, when you press the DOWN arrow button, does it do anything? Or when you press the DOWN arrow button, does it do anything?

- Do you see the 4 buttons: UP / DOWN / LEFT / RIGHT around the OK button?

Please reply at the box below to continue. Thank you,

Customer: replied 4 months ago.
I do not have those buttons - there are 4 / Arrow at top / +/- right / flower at bottom/ and appears clock left??bottom - menu left -another right - scene top left and a arrow right top right -
Expert:  Viet - Camera Tech replied 4 months ago.

Can you please confirm your Nikon Coolpix camera model is L120 ? Or is it another model?

Please let me know. Thank you,

Customer: replied 4 months ago.
Coolpix L 120 yes
Expert:  Viet - Camera Tech replied 4 months ago.

Just look at the OK button. Right above the OK button is the UP ARROW button. Right below the OK button is the DOWN ARROW button. On the left of the OK button is the LEFT ARROW button. On the right of the OK button is the RIGHT ARROW button.

- When you see the "Card is not formatted..." screen, press the button right above the OK button and/or press the button right below the OK button, then does it do anything on the screen?

Please let me know. Thank you,

Customer: replied 4 months ago.
Sorry for all this I do not have those arrows - maybe old? however I pressed top and bottom figures and both change from yes to no? Thanks I will have to try something else. I have other cards that work - this is a new one? John Bergeson I will try to take to dealer thank you. good night
Expert:  Viet - Camera Tech replied 4 months ago.

You're welcome. So after you press the top / bottom buttons / figures, it changes from Yes to No. Make sure to highlight the Yes option, then press the RIGHT button / figure (or press OK button), then does it do anything?

- If needed, please click on the website below, and confirm that your camera looks the same or not:

http://i.imgur.com/b4YRnSw.jpg

- By the way, if you need, the full camera manual is at the website below:

http://cdn-10.nikon-cdn.com/pdf/manuals/kie88335f7869dfuejdl=-cww2/L120_EN.pdf

; For basic operations, see pages 4, 5, 11, 12, 13. For formatting (new) memory card, see pages 19, and 117.

We can continue tomorrow if you'd like to. Also, if you need help transferring photos from your camera to the computer, I can help with that also. Good night! Thank you for your patience.

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