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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Olympus Digital Camera Model C-5050 ZOOM - It won't

Customer Question

I have a Olympus Digital Camera Model C-5050 ZOOM - It won't turn on. I put new batteres in and still it won't turn on. Any suggestions?
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Russell A. replied 5 months ago.

Hi,

First, to make sure that poor contact is not causing the issue, since you are positive that the batteries start out good. Remove them from the camera and clean the metal battery contacts inside of the battery compartment and on the battery with a q-tip and alcohol. The connection is very critical and a very small amount of residue or dust can inhibit the power transfer. Also, check how well the battery door shuts and if necessary adjust the metal contacts by gently prying them with a small screw driver to increase the tension. It is a known issue that as digital cameras that use AA size batteries age, they tend to require a little more power due to deteriorating parts and surface residue. Lens movement uses the most power. That is why the connection is so critical. Finally, for this step, because even I have made this mistake, while rushing, please, double check the orientation of the batteries. (see the attached photo).

If unsuccessful, try powering the camera on with the memory card removed.

Please let me know the result.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If the "do it yourself" approach doesn't work out for you and you need conventional repair, please let me know.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

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Thank you

Customer: replied 5 months ago.