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Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 20417
Experience:  Analog and Digital Camera and Video systems expert
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Stylus 850 sw.I have a USB cable connected to my imac. How

Customer Question

stylus 850 sw.I have a USB cable connected to my imac. How do I download the photos from the camera to the imac?
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

The model you mentioned is for a printer, are you having an issue with a camera, or the printer?

Customer: replied 4 months ago.
Camera Olympus stylus 850sw
Expert:  Nathan replied 4 months ago.

Okay that is also an epson printer model, thank you for clarifying.

So what you need to do is plug the usb cable between the printer and the mac,

turn the camera on, and you should see an olympus camera "drive" appear on the desktop (usually labeled as olympus or removable memory).

You can find this same thing in the left hand side of the Finder as well,

open that, and you'll see folders, within the dcim folder you should find your photos, which you can then copy/paste or drag/drop from the camera folder to the hard drive or photos application on the mac.

Thank you,

Nathan

Customer: replied 4 months ago.
camera and mac are connected with USB cable
camera is turned on
no Olympus drive on the desktop no olympus in finder on left
Expert:  Nathan replied 4 months ago.

Make sure the camera is in the playback mode

Customer: replied 4 months ago.
Camera is set to playback menu there are three icons a key a window with an arrow and what appears to be a microphone. None of these make olympus appear on the sesktop
Expert:  Nathan replied 4 months ago.

What OS version are you running on the mac?

Customer: replied 4 months ago.
how do i find that?
Expert:  Nathan replied 4 months ago.

Click on the apple icon at the top left of your screen then About This Mac

Customer: replied 4 months ago.
OS X el capitan 10.11.6
Expert:  Nathan replied 4 months ago.

Okay that is the likely issue then, you have the latest mac operating system, but are trying to use it with a very old camera which is not really supported any longer.

There are no updates drivers available from olympus for this, so the camera isn't going to be able to interface directly.

What you'd want to do as an alternative to updating to a current model camera, is to use an external memory card reader to get the images taken by the olympus.

You can buy a reader very inexpensively here: http://amzn.to/2aGV9mq

This simply plugs into the usb port on the mac, you remove the memory card from the camera and insert it into the reader, and the reader will show up as a removable drive as I was describing the camera may work earlier, so you can extract your photos that way.

Best regards,

Nathan

Expert:  Nathan replied 4 months ago.

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