How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

My Nikon COOLPIX P510 purchased 7/10/12 is having several

Customer Question

My Nikon COOLPIX P510 purchased 7/10/12 is having several problems. First the zoom lens sticks and will not work smoothly, second the batteries don't hold a charge (I have 3), finally the camera won't turn on dependably and often shuts off as soon as an attempt is made to take a picture. After several attempts to turn it on and replacing the card and/or battery the camera will sometimes work fine. The zoom does not.
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now starts correctly.

Thank you