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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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DMC-2S6 does not focus properly

Customer Question

DMC-2S6 does not focus properly
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please tell me about the problem with the camera. It is a Panasonic DMC series digital camera, I understand, and has a focus problem.

Is this a problem that only shows up when it is in one mode, such as Auto-Focus?

Can you manually focus the camera, in one of the manual focus modes?

And an additional question needs to be asked: How old is the camera? measured from date of purchase.

Customer: replied 4 months ago.
It doesn't focus in any mode.There is manual focus.Purchased 2011, but problem arose recently.
Expert:  Russell H. replied 4 months ago.

Have you tried to focus the picture, when in Manual focus mode?

If it won't focus in Manual focus mode, either, then the optics of the camera are probably damaged.
If so, they will need servicing, or the camera will need replacing, if the focusing problem is severe enough.

Was the camera dropped or otherwise mishandled? at any time before the focusing problem started.

Customer: replied 4 months ago.
I just told you there is no manual mode. I am dissatisfied with your response and don't want to pay!
Expert:  Russell H. replied 4 months ago.

(I'm sorry for the misunderstanding: Quoting, you indicated:

There is manual focus.

and so I assumed that is what you meant.)

I have Opted Out, opening the case to other Experts in this category. Another Expert may have a different answer to this issue.

Customer: replied 4 months ago.
Forget it I don't want to do business with you. I want to unregister!
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

When you cannot take a picture, and the error message references "Write protection", that means the picture is registered in the camera's optical sensors, but cannot be stored on the memory card.

Write protection means a switch has been thrown into a position on the memory card, which indicates to the circuitry of the memory card reader, that writing to the memory card is forbidden.

Most memory cards have a little switch on them, and next to it the writing says 'LOCK' and has an arrow-head pointing in one direction.

Remove the memory card from your camera. Slide the 'LOCK' switch in the direction opposite to the direction the arrow-head indicates, to un-lock and allow writing to the memory card.

Put it back into the camera. Take a picture! it ought to work then.

Let me know how it goes, please. I'd like to know whether my advice helped with the case. Thanks.