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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 32040
Experience:  Extensive knowledge in a very wide range of subjects
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My 5D II will not start up. I changed the battery and the

Customer Question

Good morning. My 5D Mark II will not start up for me. I changed the battery and the chip with no results. It is mainly dark, however the display on the top seems to be alive. The shutter does not respond.
Thanks,
Steve
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Richard replied 5 months ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now starts
Thank you