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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30098
Experience:  Extensive knowledge in a very wide range of subjects
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My 5D II will not start up. I changed the battery and the

Customer Question

Good morning. My 5D Mark II will not start up for me. I changed the battery and the chip with no results. It is mainly dark, however the display on the top seems to be alive. The shutter does not respond.
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now starts
Thank you