How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16498
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Camera and Video Question Here...
Pete is online now
A new question is answered every 9 seconds

Today I got my Olympus tg4 and I charged the batteries and

Customer Question

Today I got my Olympus tg4 and I charged the batteries and had the camera itself charging all day. I turned it on and started my set up time etc. i took a test photo and started going through the manual step by step on learning the buttons. I realized I didn't have the sd card inside the camera so I turned off the camera and put the sd card in. Now it won't turn back on
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It's brand new out of box today just a few hours ago
JA: What troubleshooting have you tried?
Customer: Tough tg4
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No that's it just won't turn back on
Submitted: 7 months ago.
Category: Camera and Video
Customer: replied 7 months ago.
I haven't received a respond
Customer: replied 7 months ago.
If I don't get answer am I going to be charged?
Expert:  Pete replied 7 months ago.

Hi there!

Sorry for the delay.

Please allow me just a few minutes to prepare some information for you.

Expert:  Pete replied 6 months ago.

I haven't heard back from you yet - do you still need assistance with this?