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Mike the Mac Medic
Mike the Mac Medic, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 8698
Experience:  Amateur photographer since I had my own darkroom at age 12.
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I have a Nikon Super Coolscan 8000 ed and it doesn't now

Customer Question

I have a Nikon Super Coolscan 8000 ed and it doesn't now work because I have OS X 10.11.5 using Silverfast 8. Silverfast requires the latest firmware, which I cannot get because Nikon doesn't support the scanner for my OS.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Mike the Mac Medic replied 4 months ago.

Are you sure the software does not need updating not the scanner? Go here and put in your serial to check for updates: https://www.silverfast.com/get_update/en.html

Customer: replied 4 months ago.
SilverFast is updatedThey say I need a firmware update for the scanner
Customer: replied 4 months ago.
Of course
I have always been told the firmware updates are dangerousNow
Without any suggestion that I should have updatedThe scanner does not work because of it
Expert:  Mike the Mac Medic replied 4 months ago.

No they are not "dangerous" ...

Customer: replied 4 months ago.
They require Nikon scan software which is not available for my OS
Expert:  Mike the Mac Medic replied 4 months ago.

OK yes very odd that the Mac download is for Windows, sorry about that. Unfortunately then you will have to borrow a PC from a friend and update the firmware that way. You can run windows on your Mac too using Bootcamp or a Paralles.

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