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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16555
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a G15. Suddenly the exposure seems to have shifted

Customer Question

I have a G15. Suddenly the exposure seems to have shifted down. In AUTO mode and with exposure at 0, most photos come out dark, and everything appears dark in the viewfinder when focused.
Submitted: 8 months ago.
Category: Camera and Video
Customer: replied 8 months ago.
Video seems fine.
Expert:  Pete replied 8 months ago.

Hi Nina,

Try performing a factory reset on the camera and let me know if that helps:

  • Press [MENU] button
  • Press the right arrow once to highlight the “Tools” tab, which is represented by a wrench and hammer icon.
  • Select [Reset All] and then press the [Func. Set] button
  • When the display ask you “Reset settings to default?” turn turn the dial to choose [OK] and then press the [Func. Set] button

Let me know if that works?

Expert:  Pete replied 8 months ago.

Hi, just checking in on your question, do you need any further assistance?