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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5007
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a LUMIX Camera model DMC-ZS6. My problem is I cannot

Customer Question

I have a LUMIX Camera model DMC-ZS6. My problem is I cannot get it Transfer the pictures from the camera to my computer? ***** *****
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Problems with transfer from camera to computer are usually either caused by

1: improper software configuration on the computer, usually a trifling matter of minor adjustment of settings, or

2: defects in the camera's interface electronics, or in the cable or the computer port that the camera is connecting with.

As for (2): is the camera recognized by the computer? can the computer 'see' it? if not, try a different USB port, or a different USB cable if that doesn't help.

As for (1): what happens when you connect the camera to the computer?