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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 31326
Experience:  Extensive knowledge in a very wide range of subjects
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I have a Samsung Galaxy camera, when I attempt to view

Customer Question

I have a Samsung Galaxy camera, when I attempt to view pictures/video in my Gallery, "Not enough space, delete unnecessary items" pops up. I bought a new 32 card for the camera not to long ago, but I don't know how to get rid of the necessary pics/videos off of the camera ???
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me the model of the camera please?

Customer: replied 5 months ago.
hold, need to find it
EK-GC110
Expert:  Richard replied 5 months ago.

thanks

Open the camera, and click on the gear wheel for settings.

Then choose General, Storage and choose the memory card.

Then try to take a photo.

Let me know the results please.

Customer: replied 5 months ago.
I'm there, not sure what your asking for though. SD Card? Total space, is 29.80GB, Available Space is, 27.74GB ?
Expert:  Richard replied 5 months ago.

yes thats it, you choose that please

Customer: replied 5 months ago.
When I push on either one, like I assume you need me to do, nothing happens...?
Expert:  Richard replied 5 months ago.

it is then selected, and the photos get saved to it.

Customer: replied 5 months ago.
Do I select "total space", or "Available space", either one that I select, nothing happens ?
Expert:  Richard replied 5 months ago.

Your in the wrong place, I think you skipped the first step and went to the settings

You need to Open the camera, so have the camera open like taking a photo, and click on the gear wheel for settings.

Then choose General, Storage and choose the memory card.

Then try to take a photo.

Let me know the results please.

Customer: replied 5 months ago.
I can't seem to find "General", There's a title "device", and down from there is "storage"
Expert:  Richard replied 5 months ago.

ok, your still in the wrong place and missing my first step in the instructions, ill get the manual which will have pictures.

Expert:  Richard replied 5 months ago.

please follow the instructions on page 19 here

http://www.2cameraguys.com/pdf/Samsung-Galaxy-EK-GC110-camera-manual.pdf

Customer: replied 5 months ago.
I'm on page 19 like requested, but I find nothing as to what my problem is ?
Customer: replied 5 months ago.
it just gives a description of different features of the camera
Expert:  Richard replied 5 months ago.

On which step are you getting stuck?

You will see there to go to settings, then the General Tab

Customer: replied 5 months ago.
That is where I'm getting stuck, after going to settings, I find NO TAB that says "GENERAL"
Expert:  Richard replied 5 months ago.

what do you see?

And your doing this with the camera open correct? The camera app running

Customer: replied 5 months ago.
I'm calling Samsung direct
Expert:  Richard replied 5 months ago.

ok Mike, no problem

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