I'm sorry about the issue. Is your camera model L32 or L320, etc.?
What's the model of your computer?
If you have the camera's USB cable, what happens when you turn on the camera and plug the camera to the computer with the camera's USB cable?
Some computers have memory card slots; some don't. If your computer does not have a memory card slot, there are other solutions we can use.
Please reply at the box below. Thank you,