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Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11449
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Varioplan 15X camera-(back says DC 4.4V) guess its

Customer Question

I have a Varioplan 15X camera-(back says DC 4.4V) guess its 6-10 years old- lost the charging cable and want to order a new one through you- what is the product code- etc so I can order-camer has been great and travelled around the world- Andy Feld
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Louie replied 5 months ago.

Hi Andy and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, charger and/or charging cable would be product/model specific and often would be available from the manufacturer's accessories site.

Still, bear with us; re-confirm and post back with the complete model number of the camera; something like an HZ30W.

Customer: replied 5 months ago.
The Camera Model is HZ30W Serial # ***** 0980C90ZA01011H. Please respond with Product code for proper re-charge cable- that is why I contacted you and agreed to pay if response given- Thank you-
Customer: replied 5 months ago.
camera is a model HZ30W Ser # ***** ***** I asked for the charger cable number that is correct for this model so I can order one- Please provide cable #-A Feld -Thank you
Expert:  Louie replied 5 months ago.

Appreciate the additional information; an HZ30W camera.

The "...charger cable number..." for an HZ30W is AD39-00165A.

Customer: replied 5 months ago.
After the first answer I called a camera store in NC- then Samsung parts direct -then Sears parts where I ordered the part with their data- I do not feel I am financially obligated when the first answer was not complete and I had to make 3 phone calls and eventually be led to Sears Parts on internet to find data and order-A Feld
Customer: replied 5 months ago.
Since your answer was incomplete- I called a camera store in NC- Called Samsung- then called sears- got the data needed and ordered the cable on line through Sears parts- I found your answer ineffective to resolve my ability to order a replacement cable- A Feld
Expert:  Louie replied 5 months ago.

Good luck.

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