How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a Canon Camera PowerShot A2300. My computer system is

Customer Question

I have a Canon Camera PowerShot A2300. My computer system is Windows-10, which has recently been updated (from Windows 8).
I have not been able to access my PICTURES file since I made the change to Windows-10.
Can you help me? Thanks.
Jack ********** (**************)
Submitted: 3 months ago.
Category: Camera and Video
Expert:  MD.SADIQUE replied 3 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Have you connected your camera to your computer via a USB cable?

Expert:  MD.SADIQUE replied 3 months ago.

Would you like me to remote in your computer and work on the issue directly?

Related Camera and Video Questions