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Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35274
Experience:  Fix camera and video issues.
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I have an Olympus Stylus sp-100 ee. I have been using

Customer Question

I have an Olympus Stylus sp-100 ee. I have been using Camedia Master 4.1 for years, but it does no work well on Windows 7.
JA: How long has this been going on?
Customer: For about 3 years since I got the Windows 7 computer. I have had the 4.1 disk for about 8 years.
JA: What troubleshooting have you tried?
Customer: This my be one of my problems. I don't know much about trouble shooting. I have tried to reload the program, but the windows 7 will not accept the disk down load program. It tells me something is missing.
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Yes, that is the old program, so it's not compatible with Windows 7.

- Please click on the website below to download / install the new Olympus Viewer 3 software:

http://support.olympus-imaging.com/ov3download/

, there, enter your camera's serial number (or enter the nine-digit number###-##-####

, then click on Download Now under Windows at the bottom in order to download / install the Olympus Viewer 3 software.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Camera Tech replied 5 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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