Hi there and welcome
Do you have a windows computer with a memory card reader in it that you can put the memory card into from the camera?
Ok, which version of windows is on it and what is the make and model of the computer?
It is easier if I connect to your computer and do this for you instead
I altered the offer to do this, please accept it and I can connect to your computer
Do you still wish to work with me on this Judy?
Thanks, ***** ***** though to know the make and model of the computer please
On the bottom of the camera you slide the cover off, where the batteries go and there you see the memory card.
Push it so it pops out then insert it into the memory card slot on the front of your computer
Tell me when you have please
If you have the Dell Dimension E310 it will fit in the largest slot at the front.
ok, if you have that cord, put the memory card back into the camera, then turn it on and connect it to the computer via the cord.
Let me know when you have
ok, click start, my computer
Then click on computer and tell me which drive letter has been assigned to the camera please
ok, this is what I was afraid of and why I wanted to directly use the card.
But download the free program recuva from my link below
Install the program and run it. It is a file recovery program.
Try to choose the camera for it to scan, it will then scan it and anything that can be recovered this program will recover for you.
Let me know please how you go.